iphone not ringing when locked
iphone not ringing when locked

iphone not ringing when locked

How to Fix "iPhone Not Ringing When Locked"

Do you often miss calls because your iPhone does not ring when it’s locked? It can be quite frustrating, especially if you are expecting an important call. The "iPhone not ringing when locked" issue can occur due to several reasons, and fortunately, there are some easy fixes you can try. In this article, we will explore the potential causes and provide step-by-step solutions to help you resolve this issue.

Possible Causes and Solutions

1. Silent Mode

One of the most common reasons for your iPhone not ringing when locked is Silent Mode. When Silent Mode is enabled, all incoming calls will be silenced, even if your ringer volume is turned up. To disable Silent Mode, follow these steps:

  1. Check the Side Switch: The side switch located on the left side of your iPhone controls Silent Mode. Make sure it is not in the Silent Mode position, which is indicated by an orange line appearing above it. If the switch is in Silent Mode, flip it to the opposite position.
  2. Use Control Center: Alternatively, you can use Control Center to disable Silent Mode. Swipe down from the top-right corner of your screen to open Control Center. Tap on the bell icon to toggle Silent Mode off.

2. Do Not Disturb

Do Not Disturb is another feature that can silence incoming calls. When Do Not Disturb is turned on, your iPhone will only ring for calls from allowed contacts or apps. To disable Do Not Disturb, follow these steps:

  1. Use the Control Panel: Swipe down from the top-right corner of your screen to open Control Center. Tap on the crescent moon icon to toggle Do Not Disturb off.
  2. Through Settings: Go to "Settings" > "Focus" > "Do Not Disturb". Tap on the toggle switch to disable Do Not Disturb.

3. Apple Watch Connectivity

If you have an Apple Watch connected to your iPhone, it can also affect the way your iPhone rings. When the Apple Watch is connected, incoming calls will ring on both devices simultaneously. To ensure that your iPhone rings when locked, make sure the Apple Watch is not in Silent Mode and is connected to your iPhone.

Other Troubleshooting Tips

1. Check Sound Settings

Make sure that the ringer volume is turned up. Go to "Settings" > "Sounds & Haptics" and adjust the "Ringer and Alerts" volume slider.

2. Restart Your iPhone

Sometimes, a simple restart can fix minor software glitches that may be causing the issue. Press and hold the power button until the "Slide to power off" message appears. Slide the slider to the right to turn off your iPhone. After a few seconds, press and hold the power button again to turn it back on.

3. Reset Network Settings

Resetting network settings can resolve any issues with your cellular or Wi-Fi connection that may be affecting incoming calls. Go to "Settings" > "General" > "Transfer or Reset iPhone" > "Reset" > "Reset Network Settings".

4. Contact Your Carrier

If you have tried all the above steps but the issue persists, it may be a problem with your cellular service. Contact your carrier and explain the issue you are experiencing. They may be able to provide additional troubleshooting steps or resolve the issue on their end.

Table: iPhone Not Ringing When Locked Troubleshooting

Solution Steps
Disable Silent Mode Check side switch or use Control Center
Disable Do Not Disturb Use Control Center or go to Settings
Ensure Apple Watch Connectivity Check Apple Watch settings
Check Sound Settings Adjust ringer volume in Settings
Restart iPhone Use power button to turn off and on
Reset Network Settings Go to Settings > General > Reset Network Settings
Contact Carrier Call your carrier for assistance


The "iPhone not ringing when locked" issue can be caused by various factors, including Silent Mode, Do Not Disturb, Apple Watch connectivity issues, and software glitches. By following the troubleshooting steps outlined in this article, you can identify the underlying cause and resolve the issue effectively. If the problem persists after trying all the suggested solutions, it may be necessary to contact your carrier or an Apple Support representative for further assistance.

FAQ about "iPhone Not Ringing When Locked"

Why is my iPhone not ringing when it’s locked, even when the ringer is on?

  • Silent Mode: Ensure that your iPhone is not in Silent Mode. The small switch on the side of the iPhone should not be slid towards the screen.
  • Do Not Disturb: Check if Do Not Disturb is turned off. Go to Settings > Focus > Do Not Disturb.
  • Focus Modes: Make sure that the current Focus Mode allows phone calls. Go to Settings > Focus and check the settings for the active Focus Mode.
  • Airplane Mode: Airplane Mode disables all wireless communication, including phone calls. Ensure that it’s turned off in Settings > Airplane Mode.
  • Software Glitch: Occasionally, a software glitch can cause this issue. Try restarting your iPhone to resolve it.
  • Sound Settings: Verify that the ringer volume is not set to zero. Go to Settings > Sounds & Haptics > Ringer and Alerts.
  • Notifications: Ensure that notifications are enabled for the Phone app. Go to Settings > Notifications > Phone and check the settings.
  • Contact Settings: Check if the contact you’re expecting a call from is not assigned to a custom ringtone, which may be muted.
  • Hardware Issue: If none of the above solutions work, it’s possible that there’s a hardware issue with the speaker or ringer switch. Contact Apple Support for assistance.
  • Carrier Issue: Check with your carrier to ensure that there are no network issues affecting incoming calls.